Return Policy

Having second thoughts? Don’t worry! Returns are allowed within 30 days from the purchase (shipment) date.

Our Return Policy

Items must be in their original condition and contain all original packaging, instructions, and paperwork.

• If you return a sized-to-order ring, we will not refund the sizing fee.
• Returns and exchanges are not allowed on special ordered custom designs, jewelry that has been engraved or altered/modified beyond sizing.
• All refunds are credited to the same tender as the original purchase.
  • Credit and Debit Cards - The same account will be credited.
  • Check - A refund check will be issued from our corporate office and mailed within 21 days. Any returned customer check is subject to a service charge.
• For Online Orders: We will credit your original payment method, excluding delivery charges.
  • Processing time for refunds is approximately five (5) business days from the date of the return. The refund will be generated at the time the return is processed, but the timeframe for it to reflect as a credit on your card is dependent on your individual financial institution. However, most are reflected in 5-7 Business Days.
• For your convenience, we offer a FREE pre-printed shipping label for you to return your online purchase please contact via email: [email protected]
  • All shipped returns MUST include the Packing Slip and all original documents received with your order
  • All returns will be inspected by our Quality Assurance team before a refund is issued.