Shipping Policy

Receive your purchase without leaving the comfort of your own home. Your order will be shipped directly to your door. For your protection, orders of $500 or more require a signature upon delivery, regardless of any signature waiver on file.  The carrier will attempt to deliver 3 business days in a row before returning the package.

Shipping Conditions & Exclusions

We process and ship orders on business days (Monday - Friday), excluding U.S. federal holidays. Note: The estimated delivery date shown in Checkout takes into account weekends and federal holidays, if applicable.

Shipping options depend on your shipping address. We only accept orders for delivery to addresses in the continental United States, Alaska, Hawaii and the District of Columbia. Please note that does not ship to PO boxes, APO/FPO addresses or hotels.

Customized/Personalized Products: Please refer to the actual delivery date shown in Checkout, which includes the additional processing time needed for customization, personalization, and ring sizing. RING SIZING: Rings ship in their standard size (7 for ladies and 10 for men) unless a specific size is selected. Please allow up to 10 additional business days for delivery of specified sizes (ex. 5, 8, 11, etc.).

Express Shipping delivery is available in most areas. It is not available for rings that require sizing, and is also not available for orders to Alaska and Hawaii.

An Estimated Delivery Date will be provided at the time your order is placed. Estimated Delivery Date is the time to process and package the item, PLUS the time to ship to you, based on the shipping method selected at checkout.

Customers will obtain tracking number via email once their item has been packaged and is ready for shipment.

Business days are Monday‐Friday, excluding U.S. federal holidays.

WEATHER DELAYS: Severe weather conditions may delay or postpone our deliveries. Diamour will not hold liability or refund the shipping charge based on a weather delay.